This blog post summarizes a research paper, Understanding Socio-technical Factors Configuring AI Non-Use in UX Work Practices, published at the ACM 2025 CHI Human Factors in Computing Systems Conference by Inha Cha and Richmond Wong, which can be freely downloaded at: https://doi.org/10.1145/3706598.3713140 When Everyone’s Using AI… Why Are Some Choosing Not To? AI tools are […]
publications
2 New Lab Papers Published at CHI and CSCW
2 papers both relating to themes of technology “non-use” and “alternative use” practices have been published at ACM CHI and CSCW! Inha Cha’s paper Understanding Socio-technical Factors Configuring AI Non-Use in UX Work Practices was published and presented at CHI 2025, and examines multiple reasons that lead User Experience (UX) professionals to not use AI […]